Delivery

We carefully prepare and pack every order to ensure it reaches you safely and as quickly as possible.


Shipping Within Lithuania, Latvia and Estonia

We offer delivery via DPD courier service throughout Lithuania, Latvia and Estonia.

  • Shipping fee: €5
  • Shipping fee to the Curonian Spit: €20
  • Estimated delivery time: 1–3 business days 

International Shipping

We ship to all European Union countries and to selected international destinations worldwide. Please note that we currently do not ship to the United Kingdom or the United States.

International orders are shipped via registered priority mail and include a tracking number that allows you to monitor your shipment and estimate its arrival date.

  • Shipping fee to European Union countries: €28
  • Shipping fee to other internationalal destinations: €39

Please note that shipping insurance is not included in the standard shipping fee. If you would like to insure your shipment, please contact us before placing your order.
 

Order Processing 

Once your order has been placed, you will receive an order confirmation email.

Unless otherwise stated in the product description, all orders are dispatched within 1–3 business days after payment has been received.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Estimated Delivery Times

  • Lithuania, Latvia and Estonia: 1–3 business days
  • European Union countries: 5–7 business days
  • Other international destinations: 10–14 business days

Please note that delivery times are estimates only and may vary due to courier operations, public holidays, customs procedures, weather conditions, or other circumstances beyond our control.

During peak seasons, holidays, or promotional campaigns, order processing and delivery times may be longer than usual.

Customs Duties and Import Taxes

For shipments outside the European Union, where available, customs duties, import taxes, or other local charges may apply. 

Any such charges are the responsibility of the customer. 

KOKO boutique is not responsible for delays caused by customs procedures or for any customs duties, taxes, or fees imposed by local authorities.

Accurate Shipping Information

Please ensure that all shipping information, including your address and phone number, is correct when placing your order.

Providing a valid phone number is especially important in case the courier needs to contact you regarding delivery. 

If a shipment is returned due to incorrect or incomplete information provided by the customer, the customer will be responsible for any additional shipping costs required for re-delivery.

 

For any inquiries related to your order, please contact us:

We are committed to ensuring your shopping experience is seamless and enjoyable. Let us know if you require further assistance!